Claims & Payment Support
Need to file a claim or make a payment? We are here to help you every step of the way.
How to File a Claim
When you need to file a claim, we are here to help. As your independent agent, we advocate on your behalf with the insurance company to make sure your claim is handled fairly and promptly.
Contact Us First
Call our office at 330.644.6300 or email nick@ayersinsurance.com. We will guide you through the claims process and help you gather the necessary information.
Document the Incident
Take photos of any damage, gather police reports if applicable, and collect contact information from any other parties involved. The more documentation you have, the smoother the process.
File the Claim
We can help you file the claim directly with your insurance carrier or you can file through the carrier's website or phone number. Either way, we will follow up to make sure it is being processed.
We Advocate for You
Throughout the claims process, we are your advocate. We follow up with the insurance company, answer your questions, and help resolve any issues that arise.
Need Immediate Help?
Call us during business hours or leave a message and we will respond promptly.
330.644.6300Insurance Carrier Resources
You can also file claims or make payments directly through your insurance carrier. Contact us if you are unsure which carrier you are with.
This is not a complete list of carriers. Contact us for information about your specific carrier.
Payment Options
There are several convenient ways to make your insurance payments:
Online
Most carriers offer online payment through their website or mobile app. Contact us for your carrier's payment portal.
By Phone
Call your insurance carrier directly or call our office and we can help you make a payment or set up automatic payments.
By Mail
Send your payment to your insurance carrier's payment address (found on your billing statement) or bring it to our office.
Ready to Protect What Matters Most?
Let our experienced team find the right coverage for you at a competitive price. Family-owned service since 1912.